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shipping & returns

our shipping policies

  • We strive to have order shipped  within 2 business days.
  • We do not process orders over the weekend. Orders placed on Friday after 4PM PST will be shipped the following Monday.
  • Currently, we are shipping within Canada and the USA. (Please note: we currently cannot ship furniture to the U.S)
  • All Canadian orders are shipped via Canada Post. *Only regular priced items qualify for free shipping.
  • All US orders are shipped via Canada Post then processed through USPS.
  • Please note furniture cannot be shipped to the U.S at this time.
  • All orders are subject to change based on availability. You will be notified within 2  business days if the item you ordered is no longer available.
  • Shipping cost will be calculated at check out.
  • Local orders may be picked up in-store. Simply select the “Pickup” option during checkout.
    • Your order will be held for 7 days in store while awaiting pickup. If you have not contacted us for an extension before the 7 days are up, the item will be restocked and a credit will be applied to your account.
    • Please note all holiday/Christmas items are a final sale.

our return policies

  • Sometimes items dont’t workout. Please send us back your item using the shipping company of your choice. Once received and inspected, we will issue you a store credit.
  • Merchandise must be returned within 14 days of receipt.
  • Merchandise may only be exchanged for another item or store credit.
  • Merchandise must be unused and must have all tags attached.
  • All ‘On Sale’ items are final sale and may not be returned.
  • Shipping and handling will not be refunded.
  • All items must in inspected for any damage or discrepancies within 48hrs of receipt. Please contact us via email asap with any concern and photos if necessary.
  • *All furniture items are final sale.
  • **All holiday/Christmas items are a final sale

out of stock items

If items are out of stock, in many cases we can special order them for you! There is no additional cost for special orders, however, the delivery times can vary from 2-8 weeks depending on the item. We will contact you with the specific delivery time for your order.

separate shipments

Multiple items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out of stock or on backorder. You will be alerted in either instance and a member of our team will be happy to provide an approximate date of shipment.